Coffs Harbour Apple Centre, Optima and Leading Edge Computer Store
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Recall - iBook and Powerbook G4 batteries

You may be aware that there has been a reported problem with 12" iBook and Powerbook G4, and 15" Powerbook G4 batteries. If you own one of these machines, please read the following document. This outlines exactly which batteries are effected and will inform you of the steps involved with the recall process.
Please read this first

If after reading the above document, you beleive you may have one of the machines in question
Please visit this link.

If your machine and battery fit the above criteria, please fill out the form below. This is essential that you fill out each field correctly and carefully. This system ensures fairness, and allows us to efficiently process every claim as quickly as possible.

Please use the notes section for any comments, other information we may require i.e whether you require postage etc.

*Please Note*
Replacement batteries will not be posted until original batteries have been received.

There will be a 4-7 week wait from Apple on replacement batteries. As stated in the above documents, batteries should be immediately removed from machines in question. Machines will still operate using the Power Supply.

Any damage to goods due to battery failure while awaiting replacement may not be covered by Apple.

*Note* All claims are processed same day, or next business day. We will contact you if needed, otherwise be assured that your claim has been processed and we will call you when your replacement arrives.

Name:

Address:

Postcode:

Email:

Phone:

Mobile:

Battery Serial#:

Machine Serial#

Notes:

  


Ph (02) 6651 5655 | Fax (02) 6651 5696
160a Pacific Highway, Coffs Harbour NSW 2450
Email: sales@coffscomputing.com.au

Made With an Apple Macintosh